Based in Northeastern Ohio, Classic Auto Group is ranked among the top dealership groups in the nation. Classic Auto Group and DCR Systems LLC joined forces with this 18-location dealer group in 2005 to build and co-brand a three-cell, 36,000-square-foot accident repair campus in Mentor, Ohio.
DCR Systems Mentor utilizes DCR’s patented process, which employs lean manufacturing principles in its approach to collision repair to streamline workflow and offer consistency in quality and vehicle delivery. This facility has the capacity to repair 500+ cars per month using the process-driven design. The three-cell operation can accommodate any level of damage severity, from minor repairs to non-drivable, heavy repairs.
DCR Systems Mentor services all makes and models of vehicles. We are certified and recognized by Volkswagen, Hyundai, BMW, Ford, Chevrolet, GMC, Cadillac, Buick, Dodge, Chrysler, Jeep, RAM, Fiat, Kia, Honda, and Acura, Mazda, Lexus, and Rivian. We earned these designations by meeting strict benchmarks and excellence standards set by each vehicle manufacture. These items span from customer satisfaction, technician training and certification, shop productivity, tools and equipment, process efficiency, safety, and environmental considerations. This means, we at DCR Systems Mentor, have the training and the knowledge to deliver a 100% factory certified repair back to you.
Our renowned customer support goes above and beyond collision repair to give our customer’s an exceptional experience and peace of mind. We handle all communications with insurance providers, reserve rental vehicles, provide repair status updates, and provide towing assistance. We also provide a 24 hour phone service that is ready to assist you in any need.